Social Housing Guide UK 2026
Everything you need to know about applying for social housing in the UK — how the waiting list works, who gets priority, Right to Buy, Shared Ownership and your rights as a tenant.
How to Apply for Social Housing
To be considered for social housing, you must register on your local council's housing register (also called the housing waiting list or housing list). Here is the step-by-step process:
- Contact your local council. Find your council's housing department through GOV.UK or your council's website. Most councils now accept online applications. Some councils have eligibility criteria — for example, you may need to have a local connection to the area (lived there, worked there, or have close family there).
- Complete the application. You will need to provide: proof of identity for all household members, proof of current address (utility bills, tenancy agreement), details of your current housing situation, income and benefit information, and information about any health conditions that affect your housing needs.
- Receive your priority band. Once your application is assessed, you will be placed in a priority band (A, B, C or D — or similar depending on the council). This band determines how urgently the council considers your housing need.
- Start bidding for properties. Most councils operate a Choice-Based Lettings (CBL) system. When a property becomes available, it is advertised and you bid for it. Your band and waiting time determine your priority in the queue.
- Wait for a successful bid. When you are the successful bidder, you will be offered a viewing and, if accepted, a tenancy. If you refuse suitable offers without good reason, you may be downgraded in priority or removed from the list.
Priority Bands Explained
Most councils in England use a banding system to prioritise applicants by housing need. While exact criteria vary by council, the typical band structure is:
Band A — Urgent/Highest Priority
Homeless households with a statutory duty, people at serious risk of violence or harm, people with severe medical needs directly caused by current housing, people leaving hospital with urgent housing need, severe overcrowding (two or more bedrooms below bedroom standard).
Band B — High Priority
Significant medical condition affected by housing, statutory homelessness with lesser urgency, serious overcrowding (one bedroom below need), care leavers, people needing adapted properties, people leaving supported accommodation.
Band C — Medium Priority
Private sector tenants with insecure tenure (Section 21 notice), some overcrowding, low medical/housing need, people in inadequate housing conditions, transfer applicants needing to move for employment.
Band D — Low Priority
General housing need with no specific vulnerability or urgency, adequately housed households expressing a preference for social housing. May wait indefinitely in high-demand areas.
Within each band, applicants are typically ranked by how long they have been registered (date order). This means that two Band B applicants compete based on who registered first. Some councils use a "gold, silver, bronze" system or numbered bands — the principle is the same.
How Long Is the Social Housing Wait?
Wait times for social housing in the UK vary dramatically by area and priority band:
| Area Type | Typical Wait (Band A) | Typical Wait (Band B/C) | Typical Wait (Band D) |
|---|---|---|---|
| Rural / low demand areas | Weeks to months | 1–3 years | 3–5 years |
| Mid-sized towns and cities | Months to 1 year | 3–7 years | 7–15 years |
| London and major cities | 1–3 years | 8–15 years | May never be housed |
The national average wait is approximately 5 years, but this figure masks enormous regional variation. In London, the average wait for a two-bedroom property in some boroughs exceeds 15 years. In parts of the North East or Wales, waits of 1–2 years for certain property types are more common.
The extreme scarcity of social housing — driven by Right to Buy sales from the 1980s onwards, insufficient new social housing construction, and rising demand — means that social housing is increasingly rationed only to those with the most acute needs.
Choice-Based Lettings and the Bidding System
The majority of social housing in England is now allocated through Choice-Based Lettings (CBL). This system works as follows:
- When a council or housing association property becomes available (vacant), it is advertised — usually online via a portal like Homefinder or the council's own website, for a set period (typically one or two weeks).
- Eligible applicants on the housing register can express interest ("bid") in the property during the advertising period.
- At the close of the advertising period, all bids are ranked. The applicant with the highest priority band, then longest waiting time within that band, is offered the property first.
- If the highest-priority bidder accepts, a viewing and tenancy are arranged. If they decline, the property is offered to the next eligible bidder.
Bidding through CBL is not competitive in the way that auction bidding is — you cannot outbid others financially. Your priority is entirely determined by your band and registration date. You can typically bid on multiple properties simultaneously, and there is no penalty for unsuccessful bids.
Priority Groups for Social Housing
Under the Housing Act 1996 (as amended), certain groups have a statutory reasonable preference for social housing. Councils must give these groups priority:
- Homeless households — particularly those to whom the council owes a statutory homelessness duty
- Overcrowded households — families living in severely overcrowded conditions
- Medical need — people whose health condition is significantly worsened by their current housing
- Social need — people who need to move for welfare reasons (e.g. to escape domestic violence, or to receive or give support)
- Insecure housing — people in insanitary, overcrowded or otherwise unsatisfactory housing conditions
Additional Priority Categories (Policy, Not Statutory)
Many councils also give additional priority to:
- Care leavers — young people leaving the care system (under 21, or up to 25 in some councils)
- Veterans — former members of the Armed Forces, particularly those with service-related needs
- Victims of domestic violence — often given Band A to enable rapid rehousing
- Disabled people — particularly where adapted or accessible properties are needed
- People leaving supported accommodation — including rehabilitation programmes, refuge accommodation or mental health facilities
- Key workers — in some high-cost areas, councils operate key worker housing schemes
How Is Social Housing Rent Set?
Social housing rents are set below market rates, making them the most affordable form of rented accommodation. In England, there are two main rent regimes:
Social Rent
Calculated using a government formula based on local earnings, the value of the property and the number of bedrooms. Social rents are typically 40–60% of local private market rents. Annual increases are regulated by government — currently limited to CPI plus 1% per year, subject to periodic caps.
Affordable Rent
Introduced by the government in 2011, affordable rent is set at up to 80% of local private market rent (including service charges). Whilst cheaper than private renting, it is significantly more expensive than social rent. Most new social housing built since 2011 is let at affordable rent rather than social rent.
Both social rent and affordable rent are eligible for Housing Benefit and the housing element of Universal Credit (subject to the Local Housing Allowance cap applying to affordable rent in some cases).
Bedroom Entitlement and the Spare Room Subsidy ("Bedroom Tax")
Social housing is allocated according to the number of bedrooms a household needs, based on the social housing bedroom standard:
| Situation | Bedroom Entitlement |
|---|---|
| Single adult | 1 bedroom |
| Couple | 1 bedroom |
| Two children of same sex under 16 | 1 bedroom (shared) |
| Two children under 10 of any sex | 1 bedroom (shared) |
| Children 10+ of different sex | 1 bedroom each |
| Non-resident overnight carer | 1 additional bedroom (if formally recognised) |
| Disabled person needing live-in carer | 1 additional bedroom |
Spare Room Subsidy (Bedroom Tax)
If you are a working-age social tenant receiving Housing Benefit (or the housing element of Universal Credit) and you have more bedrooms than your household needs according to the above criteria, your Housing Benefit/UC housing element is reduced:
- 1 spare bedroom: 14% reduction
- 2 or more spare bedrooms: 25% reduction
This reduction — officially the "Removal of the Spare Room Subsidy" but widely called the "bedroom tax" — does not apply to pensioners. Various exemptions apply, including for disabled people who need an extra bedroom for equipment or overnight carers.
Security of Tenure in Social Housing
One of the most significant advantages of social housing is the security of tenure it provides compared to private renting.
Secure Tenancy (Council Housing)
Most council tenants have a secure tenancy under the Housing Act 1985. This provides very strong rights: you can stay indefinitely as long as you comply with the tenancy conditions (paying rent, not causing nuisance etc.), and succession rights allow a qualifying family member to inherit the tenancy on the tenant's death. Secure tenancies can only be ended by a court order.
Assured Tenancy (Housing Associations)
Most housing association tenants have an assured tenancy under the Housing Act 1988. This also provides strong security — you cannot be evicted without a court order and must be given proper notice. Succession rights are slightly more limited than secure tenancies.
Starter Tenancy (Probationary Period)
Many new social tenants are given a starter tenancy (or introductory tenancy for councils) for the first 12 months. During this probationary period, fewer rights apply and it is easier for the landlord to end the tenancy — typically by giving 28 days' notice and a court order. If no issues arise, the tenancy automatically converts to a secure or assured tenancy after 12 months.
Right to Buy — Buying Your Council Home
The Right to Buy (RTB) scheme allows eligible council tenants in England to purchase their home at a significant discount. It was introduced in 1980 and has resulted in the sale of over 1.9 million council homes.
Eligibility
- Must be a secure council tenant
- Must have spent at least 3 years as a public sector tenant (not necessarily in the same property or council area — cumulative public sector tenancy qualifies)
- The property must be your main and only home
- The property must be self-contained
Right to Buy Discounts (2025/26)
| Location | Maximum Discount | Minimum Tenancy for Max Discount |
|---|---|---|
| London boroughs | £87,200 | 15 years |
| Rest of England | £116,200 | 15 years |
The discount starts at 35% of the market value for a house (after 3 years' tenancy) and increases by 1% per additional year, up to a maximum of 70%. For flats, the starting discount is 50% after 3 years, increasing by 2% per year up to 70%. The discount cannot exceed the maximum cash limit above.
Mutual Exchange — Swapping Your Social Home
If you are already a social tenant but want to move — perhaps to a different area, a larger or smaller property, or a more suitable home — a mutual exchange can be a much faster route than going back on the waiting list.
Mutual exchange involves two (or more) social tenants agreeing to swap their homes. Both landlords must give their consent (which can only be refused on specific grounds). The key points are:
- Both tenants take on the other's tenancy — you swap tenancies, not just homes
- You can exchange with a tenant of a different social landlord (council for housing association, or vice versa)
- You can exchange across local authority areas — useful for moving closer to family or employment
- Landlords can refuse on grounds such as the property being too large or too small for the incoming tenant, or the property being subject to legal proceedings
- Popular platforms for finding exchange partners include HomeSwapper and House Exchange
After Eviction — The Local Authority Homelessness Duty
If you are at risk of losing your home, whether through eviction from private or social rented accommodation, you should contact your local council's housing team as early as possible — ideally as soon as you receive any notice or are threatened with homelessness.
Prevention and Relief Duties
Under the Homelessness Reduction Act 2017, councils have two stages of duty:
- Prevention duty (56 days): If you are threatened with homelessness within 56 days, the council must take reasonable steps to prevent you becoming homeless. This may involve negotiating with your landlord, providing financial assistance, or helping you find alternative accommodation.
- Relief duty (56 days): If you are already homeless (or prevention fails), the council must take reasonable steps to help you secure accommodation for at least 6 months.
Main Homelessness Duty
If the council is satisfied that you are homeless, eligible, in priority need and did not become homeless intentionally, it has a full rehousing duty to secure settled accommodation for you. Priority need groups include families with dependent children, pregnant women, people who are vulnerable due to old age, physical or mental illness, and people who were in care or the Armed Forces.
People placed in temporary accommodation (B&B, hostel, temporary flat) by the council retain their place on the housing register and are typically given Band A or B priority.
Frequently Asked Questions
How do I get on the social housing waiting list?
Apply to your local council's housing register — usually online through your council's website. You will need proof of identity, your current address, household income details and information about your housing situation. Once assessed, you will be placed in a priority band (A–D) and can start bidding on advertised properties through the Choice-Based Lettings system. Check whether your council has a local connection requirement before applying.
How long is the wait for social housing in the UK?
The national average wait is around 5 years, but this varies enormously. In London and other major cities, waits of 10 years or more are common for general need applicants. In lower-demand areas, waits of 1–2 years are possible. Band A (urgent need) applicants may be housed within weeks or months in some areas. Band D applicants in high-demand areas may wait indefinitely.
Who gets priority for social housing?
Statutory priority groups include homeless households, people in overcrowded accommodation, people with serious medical conditions worsened by their housing, and people in insanitary or unsatisfactory conditions. Many councils also prioritise care leavers, veterans, domestic violence victims and disabled people needing adapted properties. Each council sets its own specific criteria within the statutory framework.
Can I buy my council house through Right to Buy?
Yes, if you are a secure council tenant in England with at least 3 years of public sector tenancy. Discounts are up to £87,200 in London and £116,200 in the rest of England. The discount starts at 35% for houses (50% for flats) after 3 years and increases by 1–2% per year up to a maximum of 70%. If you sell within 5 years, you must repay some or all of the discount.
What is the bedroom entitlement in social housing?
Bedroom entitlement is based on household composition. Couples share one bedroom; two children of the same sex under 16 share one bedroom; two children under 10 of any sex share one bedroom. Having more bedrooms than the standard allows may result in a 14% reduction in Housing Benefit or UC housing element (1 spare bedroom) or 25% reduction (2+ spare bedrooms). Exemptions apply for disabled people needing overnight carers or specialist equipment.
What is a mutual exchange and how does it work?
A mutual exchange allows two social housing tenants to swap their homes with each other. Both landlords must approve the swap. Exchanges can happen across different landlords (council to housing association) and across different areas. This is often faster than going back on the waiting list. Popular exchange matching platforms include HomeSwapper and House Exchange.
What is Shared Ownership?
Shared Ownership lets you buy a 10–75% share of a housing association property and pay rent on the rest. You need a mortgage and deposit for your share (minimum 5% deposit). You can buy more shares over time (staircasing) until you own 100%. Household income must be under £80,000 (£90,000 in London) and you must be a first-time buyer or former owner unable to afford to buy again. Properties are found through the Own Your Home portal at ownyourhome.gov.uk.