This section explains the method behind this calculator so you can trust and verify your result. For planning decisions, run at least two scenarios: your current case and a conservative case with higher costs or lower income.
The calculator applies the selected inputs in sequence, validates boundaries, and then computes outputs using the current UK rules shown on the page. If an input is missing or outside expected ranges, the tool should prompt for correction before final calculation.
Use this output as a decision-support estimate, then confirm with official sources or professional advice where required. For tax and payroll topics, cross-check against HMRC guidance and your latest period figures.
IT support roles span a wide salary range in the UK, from entry-level helpdesk positions at around £20,000–£25,000 to senior IT managers earning £55,000–£80,000+. Location significantly affects pay — London IT professionals typically earn 20–35% more than those in other regions. The IT sector saw strong salary growth in 2023–2024, with demand for cybersecurity, cloud, and AI skills driving above-average increases.
| IT Support Role | UK Average (£/yr) | London (£/yr) |
|---|---|---|
| IT Helpdesk Level 1 | £22,000 | £26,000 |
| IT Support Technician | £28,000 | £35,000 |
| IT Support Engineer | £35,000 | £42,000 |
| Senior IT Support | £45,000 | £55,000 |
| IT Manager | £60,000 | £75,000 |
Entry-level IT support positions typically require CompTIA A+, ITIL Foundation, or Microsoft certifications rather than a degree. Many employers value practical experience and vendor certifications (Microsoft Certified: Azure Administrator, CompTIA Network+, Cisco CCNA) over formal qualifications. Apprenticeships (Level 3 IT Support Technician) offer a paid route into the industry. Mid-level and senior roles increasingly require degree-level qualifications or 3–5 years of demonstrable experience in a similar role.
A £28,000 IT support salary (2025/26) gives you approximately £23,172 take-home pay per year (£1,931/month), after income tax of £3,486 and National Insurance of £1,342. A £40,000 senior IT role yields approximately £31,210 annually (£2,601/month). Use our salary calculator to see exactly how much you'll take home from any IT salary, including student loan deductions if applicable.
IT support offers excellent job security and career progression in the UK. The tech industry employs over 2 million people and demand is forecast to grow 10–15% by 2030. Career paths lead from helpdesk into networking, cybersecurity, cloud computing, or management. Fully remote and hybrid working is common, and many IT support roles offer additional benefits including training budgets, health insurance, and pension contributions above the minimum 3% employer contribution.